How can we help you?

Do you have any questions about our service and moss products?

We're here for you!
You can reach us via the contact form, by e-mail to moos@moosmoos.uk or by phone on: +44 737 6 476 475

 DESIGN AWARD 2022     GERMAN DESIGN AWARD 2022

FAQ2023-01-06T12:52:19+00:00
Moosbild aus Ballenmoos mit der Aufschrift moss
What are the benefits of a moss wall?2022-12-02T09:12:55+00:00

Compared to a wall of living plants, the moss version has a decisive advantage: it is absolutely maintenance-free. You do not need to water or fertilise a moss wall. Most greeners use real natural moss, but this is preserved in such a way that it is permanently durable and even dust-repellent.

What does a moss picture do?2023-01-13T07:30:08+00:00

Moss regulates indoor air climates and absorts sounds. Our mosses fire-rated, but most importantly, they are absolutely maintenance-free.

Are moss picture healthy?2023-01-13T07:28:27+00:00

Its greenery not only has a calming effect and promotes creativity, it also expands constricted spaces and is perfect for sound insulation there. Each moss picture is unique and a one-of-a-kind piece of lasting value.

Are there acoustic benefits by using a moss wall?2023-01-13T07:31:59+00:00

Our moss pictures are not only decoration, but also have many great properties. One of them is the acoustic effectiveness and sound absorption or sound insulation, which we have had certified. Our products have a sound absorption of ~60% in the range of speech (60-65 decibels).

Are these products suitable for use in swimming pool and wellness areas?2022-04-06T14:29:51+00:00

The moss likes moisture, but not splashing water. Our products are only suitable for indoor use and most suitable in rooms with a humidity of not less than 30% and not more than 75%. The moss acts like a sponge and absorbs and releases humidity! It regulates the indoor climate. If the limiting values are exceeded, this may affect the shape and quality.
For special requirements, please contact us at any time!

What happens to the moss when directly and permanently exposed to sunlight?2023-01-13T07:34:54+00:00

Thanks to the use of cosmetics, non-fading dye, the colour of the moss is preserved even in the direct sunlight.

Where to find our moss products to see them out live?2022-04-06T14:40:50+00:00

We do have showrooms and you are kindly invited to visit us. Please arrange an appointment and it is a pleasure for us to discuss and plan your moss project. FIND US HERE

May i visit the production site?2023-01-13T07:37:56+00:00

Unfortunately no! For operational and safety reasons, we do NOT offer guided tours, visits or the like. However, you are always welcome to come visit us with an appointment at one of our showrooms and immerse yourself in the green world of moss. We look forward to seeing you! HERE you can find our locations.

Is it required to water moss walls?2022-04-06T14:41:40+00:00

No, our moss walls are preserved and do not require any watering or pruning. They are maintenance free!

Can I buy vouchers?2021-08-23T14:36:12+00:00

Yes, it is possible to buy vouchers. Vouchers are available in a self-print version or as a voucher card.

What do you get for your money?2021-08-24T06:56:22+00:00

All products in our manufactory are made by hand.

Starting with a handcrafted frame, the preserved and dyed moss bales and moss flakes (reindeer moss) coming from our in-house dyeing plant, are sorted out by hand and laminated onto the underlying material. Only the most beautiful bales and flakes are selected. Each picture is truly unique and only available once in its form.

For the production of a picture in a size of 0,5m² ( 50x50cm ) approx. 1000 moss flakes are applied individually by hand. Our passionate and experienced employees make sure that the flakes have the same length and are applied to the surface in the direction of their growth.

How to become our dealer?2021-08-24T07:00:11+00:00

We are always looking for like-minded companies with passion for design and nature. Contact us, we are looking forward to hearing from you!

Does a moss wall attract spiders or insects?2021-08-24T07:07:31+00:00

Our moss walls are preserved using natural salts, which creates an unattractive environment to little creatures. Spiders and insects won’t get into the walls at all. All types of walls are suitable only for interior installation.

Do moss pictures gather dust?2021-08-24T07:23:58+00:00

Our special preparation also ensures an antistatic effect. This effect refers to standard environmental factors. If there is an increased amount of dust, it is possible to carefully dab the moss elements with a damp microfibre cloth.

Why doesn`t the moss dry out and turn brown?2021-08-24T07:59:53+00:00

Our mosses are dyed in our own dye factory. Completely immersed and not lacquered on the surface like other products on the market we can ensure best quality. Our cosmetical colours are lightfast and therefore long-lasting and highly brillant. After collecting the living mosses or plants the preservation seals them, which prevents further growth and “freezes” the product in its condition. For this reason, the products do not wither or fade.

Do the moss or plant walls have an unpleasant smell?2021-08-24T08:20:26+00:00

All moss walls are produced in our premises. As the plants and mosses are natural, they certainly have their own typical natural “smell”, which, after a while, will fade away. There is the possibility to spray your moss picture with a scent of your choice e.g., the popular scent of a pine.

Are moss & plants suitable for allergy sufferers?2021-08-24T08:49:08+00:00

The life cycle of the natural product has been ended with the preservation. Therefore our moss as well as the plants are perfectly suitable for persons suffering from allergies.

Are moss and plants real?2021-08-24T08:59:31+00:00

Yes, all used moss and plants are real! Thanks to the preservation and dyeing process you can enjoy your unique product eternally!

How are moss and plants preserved?2021-08-24T09:03:00+00:00

We have developed a special preservation and preparation process that is unique in its kind. Thus, all mosses & plants remain fresh for eternity. Our preparation consists of salts and glycerine – as in nature, harmless to our health!

Do moss and plants require pruning?2021-08-24T09:06:36+00:00

No, thanks to the preservation our products do not require maintenance – neither pruning nor watering.

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